Reddy Ice - About Us
ABOUT

We are Reddy Ice

Behind every frozen, delicious cube of Reddy Ice is a company that values consistency, quality, and service above all else. Our nationwide customer base has come to expect the highest standards in product quality, delivery and flexible service options. This commitment to exceptional service is why we are one of America’s leading brands in ice production and manufacturing.

Reddy Ice - We are Reddy Ice

History

1927

Southland Ice is Formed

Reddy Ice shares its roots with the 7-Eleven convenience store chain, a business that grew out of the Southland Ice Company. Southland Ice was founded in 1927 and originally included just eight ice plants and 21 retail docks, also currently known as convenience stores.

Reddy Ice - History - Ice Demands Surge
1941

Ice Demands Surge

Demand for ice and other chilled products surged after America’s entry into World War II in late 1941, and Southland Ice expanded its operations by acquiring Oak Farms Diaries and City Ice Delivery Ltd, allowing them to expand their business in ice manufacturing and retail stores

1972

Reddy Ice is Formed

Southland Ice goes public on the New York Stock Exchange (NYSE) in 1972. As they continued to acquire various convenience companies and establish 7-Eleven stores nationwide, their packaged ice business was rebranded as Reddy Ice Division, the largest ice operation in the world at that time.

Reddy Ice - History - Reddy Ice is Formed

Today

Reddy Ice still stands on our original foundations that made us the company we are today. Since the early 1900’s we have made innovation, exceptional products and outstanding customer service our top priorities. From an industry that was once based on animal power and harvesting ice from nature, to one based on innovative, food grade quality manufacturing methods and distribution logistics, we have always gone above and beyond to ensure we provide the best service and products to our customers.

Reddy Ice - History - Today

FAQ

Reddy Ice products are filtered and produced by the most stringent standards and sanitary conditions. Our ice is IPIA-certified and is always made from filtered water and produced in a food grade environment (untouched by human hands) creating a safe and sanitary food product for our consumers. Check out our blog Home Made vs. Packaged Ice: which one is better? to learn more!

Just like any other manufactured product you feed your family, ice is food. Reddy Ice is produced according to the highest industry standards, following International Packaged Ice Association (IPIA) guidelines and US Food and Drug Administration (FDA) regulations for all production and distribution standards, from the water in the factory to the ice in your glass at home.

Reddy Ice utilizes only approved water supply systems that comply with all local, state, and federal regulations and with the U.S. EPA Drinking Water Standards. Reddy Ice does not add any additional ingredients, including preservatives, to its packaged products.

Reddy Ice sets forth for all our manufacturing plants a program of Sanitary Standards and Operational Procedures to follow in the production of our packaged ice products. In addition, all our ice manufacturing facilities are third-party inspected and certified by the International Packaged Ice Association (IPIA). All Reddy Ice products are fit for human consumption and our processes follow all established standards set forward by the FDA for food products.

While ice does not expire, over time, you may notice visual or aromatic changes that can be unappealing. For instance, the ice may crystallize or turn white and/or it might also absorb the aromas of food or other items in your freezer.

Reddy Ice prints the date of production on each bag we fill and you can always expect the highest quality ice when you initially purchase our product.

To ensure that our water source meets our quality standards, the water used in our ice making process is often filtered using low micron filtration, carbon filtration, water softeners, ozone generators and reverse osmosis as needed to achieve the proper water quality required to produce a clear product. All of our ice-manufacturing facilities are third-party inspected and certified by the International Packaged Ice Association (IPIA). This certification requires inspection of more than 50 areas of operations. Rigid adherence to these standards results in a safe, clear, pure tasting product.

Ice should be clear in color as well as odorless and tasteless. When purchasing ice, look for bags that are properly closed and secure (no drawstring ties). The bag should carry the manufacturer’s name and address. Also, look for the IPIA symbol. Whenever possible, make sure to choose Reddy Ice to ensure the best quality.

Bags of ice produced by Reddy Ice can be found at your local grocery stores and supermarkets, convenience stores, drug and pharmacy stores, discount stores, as well as club stores across the United States.

Reddy Ice produces a wide array of products. Cubes are sold in bags varying in size from 5 lbs. to 40 lbs. Blocks are generally sold in sizes ranging from 10 lbs. to 300 lbs. Other forms of ice are sold on a per pound basis. All our products and packages are based on the needs and demands of the marketplace and can vary by market. Contact us for more information on the products available near you.

The amount of ice depends on the type of event you are hosting as well as your guest count. If you would like to solely cool the drinks, we recommend accounting for 1 lb. of ice per guest to keep their drinks cold for 6-8 hours. If you’re planning to chill and serve drinks with ice as well, keep aside approximately 2 lbs. of ice per guest for a duration of 6-8 hours. Outside events often require more depending on the temperature. Check out our Ice Calculator to help you decide the number of bags of Reddy Ice needed for your special occasion!

Reddy Ice is always looking for new retailers to supply our products to satisfied customers. If you are “Reddy” to join the Reddy Ice family, Contact Us!

Reddy Ice will supply and maintain an Ice Merchandiser at your location, provided that only Reddy Ice Packaged Ice will be stored and maintained in all Ice Merchandisers. We also have a minimum purchase requirement to warrant the placement of an Ice Merchandiser to avoid assessment of a rental fee.

Reddy Ice provides three convenient self-service methods via our app, web portal, and rapid order phone system.

Reddy Ice App: Place your ice orders or request repair service anytime and anywhere using the Reddy Ice App. Search for the Reddy Ice App on the Apple App Store or Google Play store. Download and register using your 8 or 9 digit customer number, found on your invoice or statement.

Reddy Ice Web Portal: Provides all of the functionality of the app, in a convenient web format. Register using your 8 or 9 digit customer number, found on your invoice or statement.

Reddy Ice Rapid Order System: Provides the freedom to place orders, submit maintenance requests, or check order status by phone, 24/7, by dialing 866-821-2548, Option 1

Yes. Reddy Ice realizes how important packaged ice can be when disaster strikes. We are proud to offer support during times of need. For more information, please visit our Emergency Management page.