Reddy Ice provides convenient self-service methods via our app and web portal. These tools allow our customers to quickly and effortlessly place orders and equipment maintenance requests, obtain status updates and more. You can also review account history on previous orders, maintenance, and invoices. With the touch of a button, you can take advantage of a variety of features.
Place a ‘quick order’ to simply create an ice order. Our demand driven replenishment system will place an order based on your historical usage and we will ensure you are fully stocked.
Build an order by selecting preferred products and quantities.
Request maintenance for your machine by selecting a reason and entering a brief description.
Provide feedback on your Reddy Ice experience.
Check the status of deliveries.
Check order, equipment maintenance, and invoice history.
Add and order for multiple locations under one user.
We’ve made registration simple. Follow the steps below and you will be on your way to managing your account.
Download the Reddy Ice App from Apple’s App Store or the Google Play Store. Search Reddy Ice and look for our icon shown above. Or, access the web portal by visiting www.reddyice.com/myaccount
Find your Reddy Ice Customer Number located on your delivery ticket, invoice, and statements. Or, if using the app, simply scan the barcode from your Reddy Ice equipment.
Complete the following:
Complete the following:
Manage multiple locations?
For full details on how to navigate the app, including our explainer video, please visit www.reddyice.com/app
To access the web portal, please visit www.reddyice.com/myaccount